Miami Airport

LATAM Airlines at Miami International Airport Terminal

LATAM Airlines, a major South American airline, operates through Miami International Airport. The LATAM Miami Airport Terminal is a part of the South Terminal, Concourse J. Availing accessibility facilities and customer services of this airline can be both at the airport premises and online. The airline offers both domestic and international destinations and has numerous associate partners.  

LATAM Airlines at Miami International Airport Terminal

What Terminal Does LATAM Fly from at Miami Airport?

LATAM Airlines operates out of Concourse J of Miami Airport’s South Terminal. Arrivals for LATAM flights are at Level 1 and 3 of the airport. Domestic arrivals are at Level 1, and international at Level 3. The South terminal has  U.S Customs and Border Protection at Level 3, for international fliers to bypass.

LATAM Fly from at Miami Airport

Note: The LATAM Miami terminal map has locations of the concourse and its facilities.

Arrival and Departures at LATAM Miami Airport Terminal

For accessing information regarding flight status, look into the official websites of MIA and LATAM. Digital screens are also available at the terminal, displaying real-time flight status.LATAM Miami terminal map

Miami Airport Flight Arrivals- The official Miami website has information to find whether the flight is delayed or on time, as well as the baggage claim location.

Miami Airport Flight Departures- Enter the flight number or route of the flight on LATAM’s official website to check the real-time status.

LATAM Airlines Check-In and Baggage Claim

The airline has facilities for automatic check-in and a help desk to seek assistance for baggage-related issues. 

Check-In and Baggage Claim

Check-In

Check in for the MIA LATAM terminal flight is through Level 2, Concourse J. The check-in counters are 532-551. The entry door is Gate 26.

The airline operates an automatic check-in facility to help save time. 

  • On booking a national flight operated by LATAM, the airline automatically checks in and has the boarding pass available 48 hours before departure, on the site and on the app. 

  • During international travel and departure flight, the airline saves information and provides automatic check-in service for the return flight. The boarding pass can be accessed 48 hours before the flight on either the site or the app.

  • When flying with Delta Airlines, check-in is permissible for the flight at the LATAM site, 24 hours prior to their flight.

To avail this facility, share the travel information on the site or the LATAM Airlines app.

Baggage Claim

The MIA baggage claim carousels at Concourse J are at the Ground (1st) level. International arrivals must also go through the U.S CBP to clear customs. For any baggage-related queries, contact the LATAM staff near baggage claim area at the airport. In case of delayed baggage, seek help through:

  1. Report My Bag- For reporting a delayed baggage, fill out the online form, which can be accessed through a QR code provided by the staff. It generates a File Number that can be used to check the status.

  2. Agent Report- Consult with the LATAM agent about their baggage, who, in turn, files a report in the system with a description. File Reference is provided for tracking.

  3. Physical Report- File a physical report at the airport and get a number for tracking.

For damaged or missing items in the baggage, a claim can be filed with the LATAM staff at MIA or contact the airline through WhatsApp.

  • WhatsApp the airline at +57 318 8449482 or call them at 600 526 2000 for baggage queries.

Accessibility Facilities by LATAM at MIA

LATAM Airlines offers special services to accommodate disabled individuals to ensure a comfortable experience for them. Request assistance for any issue 24 or 48 hours before the flight by contacting the call center. Assistance for physical, sensory, and cognitive disabilities, and people with medical conditions, is provided. 

  • Acquire wheelchair assistance at MIA by contacting LATAM airline in advance for smooth assistance and easy availability.

  • Call the Contact Center at 1 866 435 9526 to seek additional assistance.

The MIA LATAM terminal ensures a pleasant and safe journey by providing various special facilities.

Facilities at MIA LATAM Terminal

The LATAM Miami Airport terminal provides several amenities in relation to dining, shopping, and other essentials.

LATAM Lounge at MIA Airport

The VIP Lounge by LATAM at MIA is located in the South Terminal J, opposite Gate J-4. The operating hours of the lounge are:

  • Monday, Wednesday, Friday, Saturday, and Sunday- 4:30 am to 1:00 am

  • Tuesday and Thursday- 24 hours

Diverse and exquisite food, along with beverage options, are offered at the lounge. Free, unlimited WiFi and a TV room are also included for a comfortable and peaceful experience.

Eligibility- People with a membership or specific LATAM cards are eligible to access the lounge. 

  • Black and Platinum LATAM pass members,

  • Premium business and Premium economy passengers,

  • LATAM passengers who are Diamond, Platinum, and Gold Delta SkyMiles members,

  • Qantas Airlines’ Emerald or Sapphire members flying with LATAM  

Buying the lounge access pass at the reception is an alternative for access, which is active for a maximum stay of 3 hours.

Programs by LATAM for MIA Passengers

Several benefits can be enjoyed at Miami Airport by enrolling and becoming a part of the LATAM Pass program.

LATAM Pass- LATAM Pass is the loyalty program offered by the airline, with four categories, namely, Gold, Platinum, Black, and Black Signature. Members can achieve these categories through Qualifying Points and earn LATAM Pass miles to redeem products and services.

  • Numerous benefits of entering an elite category, such as segments for cabin upgrade, extra LATAM Pass miles, lounge access, priority check-in, and baggage.

  • Elite members can even avail benefits on the associate airlines’ flights, corresponding to their specific status.

LATAM Codeshare and Partners

LATAM, previously a oneworld member, now has several codeshare and airline partners, consequently increasing its destinations to further parts of the world. Traveling with its partners brings significant benefits and helps earn miles.

Codeshare and partner Airlines:

  • Delta Airlines

  • Iberia

  • Aerolineas Argentinas

  • AeroMexico

  • Qantas

  • Qatar Airways

  • Lufthansa

  • Austrian 

  • Swiss

  • British Airways

  • Air Portugal

  • Vueling

  • Finnair

  • Virgin Atlantic

  • Japan Airlines

  • Korean Air

  • China Eastern

  • Airlink

  • Air Tahiti Nui

  • WestJet

  • Alaska Airlines

Destinations by LATAM Airlines

LATAM Airlines at Miami Airport offers more than 140 destinations, both domestic and international. The airline is a gateway to Latin America as it has extensive networks in the South American region.

  • Flights to Argentina

  • Flights to Brazil

  • Flights to Bolivia

  • Flights to Chile

  • Flights to Colombia

  • Flights to Ecuador

  • Flights to Paraguay

  • Flights to Peru

  • Flights to Uruguay

The airline also offers destinations to Europe, the United States, other parts of North America, the United Kingdom, and the Caribbean.

LATAM Airline Miami Airport Customer Service

Fliers needing assistance can visit the LATAM customer service office at Miami Airport. A facility for making a case online regarding a complaint or request they wish to file is also provided. Contact the airline for issues relating to:

  • Changes and refund

  • Baggage, check-in, travel documents

  • LATAM Pass, purchases, and problems with flights

  • Special needs, traveling with pets, and many more.

To contact the airlines, dial the number 1 866 435 9526. For an in-person visit, go to the LATAM office at Miami International Airport, 2100 NW 42nd Ave, Miami, FL. 33126.

LATAM Terminal MIA Future Developments

New developments are underway at Miami International Airport to further improve the overall experience while going through the airport. These changes will help expedite the security procedure at MIA.

  • Biometric Boarding- A brand new process of boarding with the help of biometrics is to be introduced at all gates of Miami airport, which will help increase efficiency and streamline the boarding process.

  • Renovation of the VIP LATAM lounge is also being planned to expand it and provide more facilities at the LATAM terminal. 

The LATAM airlines at Miami Airport operate out of South Terminal J. Travelers can access dining and shopping facilities at the terminal, as well as enjoy LATAM lounge access. By becoming a member of the airlines’ loyalty programs, members can avail benefits even when flying with their partner airlines. Contacting the airline is available both online and in person for convenience. 

Frequently Asked Questions

LATAM Airlines has its flight operations through Miami’s South Terminal Concourse J.

The check-in counters for a LATAM flight are the counters 532-551 at Concourse J, Level 2.

The airline has a VIP Lounge in the South Terminal, near J-4. The lounge can be accessed for a maximum stay of 3 hours.

LATAM and Delta are two different airlines that are codeshare partners, therefore providing multiple benefits for their travelers.

Sheraton Miami Airport Hotel, Holiday Inn Miami International, and Miami Airport Marriott are some nearby hotels.

Levels 1 and 3 have arrivals for the LATAM flight. Domestic fliers arrive through Level 1 while international fliers arrive through Level 3.

Being a member of LATAM’s Pass program, you can get benefits like priority check-in and baggage, lounge access, and an opportunity to earn extra LATAM miles.

Yes, LATAM is a South American Airline and also a gateway to Latin America. The airline operates services for both cargo and passenger transportation.