British Airways Terminal at Miami International Airport (MIA)

British Airways conducts its flight operations from the Central Terminal Concourse E at MIA. A member of oneworld alliance, BA flies multiple flights daily to domestic as well as international destinations. The British Airways Terminal at Miami offers a myriad of shopping and dining facilities, along with accessibility services. With its beneficial programs and systematic customer service, it serves as a customer first airline. 

Which is the British Airways Terminal in Miami?

The Central Terminal of Miami Airport handles the flights of British Airways. These flights depart from Concourse E of the terminal. All arrivals for the BA Miami Terminal are through Level 1, with U.S. customs for International arrivals at Level 3. 

Note: The British Airways terminal Miami map pinpoints the major locations and facilities of the terminal.  

British Airways Arrivals and Departures at Miami Airport

The flight information at MIA can be checked either through the Display System at the airport or by searching online.

• Flight Arrivals at Miami- Real-time updates and other information can be retrieved through the Miami Airport website.

• Flight Departures at Miami- Information regarding delays and cancellations can be accessed by inputting flight details on the British Airways website.   

Check-In Counters and Baggage Claim at the BA Miami Terminal

Check-in and ticketing are at Level 2 for British Airways at Miami Terminal. Baggage claim is at Level 1, and the airline can be contacted in case of any baggage-related issue. 

Check-In

Travelers have to check in through 116-124 counters for the British Airways flight at E concourse. Checking in can be done in the following ways:

• Online, App Check-In: The British Airways App and Manage My Booking have a check-in provision 24 hours prior to flight departure.

• Airport Check-In: The BA kiosk at MIA Airport operates check-in and even prints the boarding pass. A booking reference (PNR) or passport is required for this process.

Baggage Claim

At Miami International Airport, the British Airways baggage claim carousels are located at the Ground (1st) Level of Concourse E. Allowance for checked bags varies according to the cabin and type of class, like:

• Economy Basic- No checked bags

• Economy with Checked Bags- 1 checked bag

• Premium Economy- 2 checked bags

• Business- 2 checked bags

• First- 3 checked bags

Lost, Delayed, or Damaged Bags

Any issue with baggage can be reported through the BA Baggage portal or at the airline’s baggage desk at the airport. Delayed bags should be reported within 8 days of the flight, while damage to baggage should be reported within 7 days. 

• In some cases, a customs declaration form might be required to be filled out. 

• Travelers can track their baggage report status through the missing baggage report number generated upon reporting.

Note: British Airways has a provision of delivering the retrieved item at any address with no charges, once local customs requirements are cleared.

For grievances related to lost baggage or items at Miami Airport premises, BA provides several contacts to get in touch.

Facilities for British Airways Passengers at MIA

The British Airways terminal in Miami has a wide array of facilities to choose from for dining and shopping. Facilities for currency exchange and baggage storage are also available. 

• Burger King

• Cafe La Carreta

• Chick-Fil-A

• Communitel Baggage Storage

• Duty Free Americas

• Havana Collections at MIA

• Ice Currency Exchange

• Jackson Soul Food

• Leather & Co.

• Maestro Della Pizza

• Subway

• Viena

BA Accessibility Facilities at Miami Airport

Traveling with British Airways, assistance facilities can be requested for any disability throughout the MIA airport premises. The BA Accessibility Team takes into account mobility, cognitive, and sensory disabilities.

• It is recommended to contact the airways at least 48 hours before the flight departs to request specific facilities.

• After booking the flight, request assistance in ‘Manage My Booking’ or by contacting the Assistance Team.

• British Airways has various services like assistance to the aircraft, aircraft door (including stairs), and to the seat for individuals availing Miami Airport wheelchair assistance.

• For assisting with blindness or low vision, the Aira App is available, which allows on-demand and personalised assistance for finding locations and facilities.

• A partnership with Signcode has been done, which provides on-board security briefing in both British and American Sign Language.  

• People with disabilities can book a British Airways Holiday by submitting the Accessible Holiday Request Form or by reaching the Customer service number.

• Dial the number 1-800-247-9297 between 7:00 to 1:00 EST for assistance.

• Support for the Deaf or Hard-of-Hearing Teletypewriter can be availed by reaching out to 1-866-393-0961. The helpline is operational 24/7

British Airways Lounges at Miami Airport

The airways have a British Airways lounge at the Miami International Airport in the E concourse. Along with this lounge, eligible BA fliers can access other oneworld airline lounges located inside the airport premises.

• British Airways Lounge- MIA Airport houses the second-largest British Airways lounge in its premises. Its location is near Gate E20 of the Central Terminal and has operation hours between 1 pm and 11 pm. The lounge has a bar with a view, exquisite dining options, shower suites, and a private area. Certain statuses and memberships are eligible for admittance, which include:

1. British Airways First and business class customers

2. Gold and Silver Members of the British Airways Club

3. Oneworld Sapphire and Emerald status holding members

These members and ticket holders can also access the lounges of oneworld alliance partners in BA Miami Terminal.

Note: Buying a day-pass to access the lounge is not permitted; admittance is only through class or membership.

Programs and Offers by BA for Miami Passengers

A British Airways Club is operated by the airline, offering numerous benefits and opportunities to earn Avios points while flying and interacting with BA and its partners.

• British Airways Club- Anyone can become a member of the British Airways Club, solely by creating a free account on the official website. These members can then avail increased benefits as they move up tiers.

The BA Club Tiers are:

1. Blue- Collect Avios, free WiFi messaging onboard, save details and preferences, earn tier points, and member-only offers

2. Bronze- Priority Boarding and check-in, free seat selection for 7 days to departure, and all Blue tier advantages

3. Silver- Access to Business lounges, extra baggage allowance, free seat selection at booking, and all bronze-tier benefits

4. Gold- First class check-in and boarding, access to first lounges, additional reward flight availability, along with all silver tier benefits 

Members of this club can earn Avios in several ways, like flying with partner airlines, booking vacation packages with BA, and staying at British Airways’ hotel partners. Avios points can be redeemed to book Reward flights, upgrade seats, and even for baggage. 

Note: Contributing to British Airways’ Sustainable Aviation Fuels can help earn tier points along with Avios.

• Vacation Packages- British Airways offers vacation plan bundling accommodations and car rental along with flight booking. The airways have vacation packages to numerous destinations and have flights operating from the BA Miami Terminal to the same.

Hotels Near British Airways Miami Terminal

Multiple accommodation and hotel options are available near the MIA Airport.

• Miami International Airport Hotel

• Fairfield by Marriott Inn and Suites (earn Avios points on staying)

• Sheraton Miami Airport Hotel

• Double Tree by Hilton Hotel

• Ramada by Wyndham Miami

British Airways Codeshare Flights and Partners

Being a part of the oneworld alliance, British Airways at the Miami terminal has several codeshare alliances. The airways also have a separate system of subsidiary partners and joint business agreements.

British Airways Oneworld Partners

The airways has a codeshare partnership with multiple airlines where it can sell seats on their flights under its own code. Oneworld Codeshare Partners include:

• Alaska Airlines

• American Airlines

• Cathay Pacific

• Fiji Airways

• Finnair 

• Iberia 

• Japan Airlines

• Malaysia Airlines

• Oman Air

• Qantas 

• Qatar Airways

• Royal Air Maroc

• Royal Jordanian

• SriLankan Airlines

BA also has codeshare partners outside the oneworld alliance, which include: Aer Lingus, AirBaltic, Airlink, Bangkok Airways, China Southern, Indigo, JetBlue, Kenya Airways, LATAM Airlines, Loganair, and Vueling Airlines.

Subsidiary Partners

British Airways also has BA CityFlyer and BA EuroFlyer as subsidiary partners, which operate a network of UK and European services. 

Where does British Airways fly to from Miami Airport?

British Airways serves around 200 destinations, having flights to different parts of the world. The airways cover an extensive network with its flights, as it has both domestic and international destinations. 

• Flights to the United Kingdom and Ireland 

• Flights to Europe- Rome, Madrid, Barcelona, Paris, Amsterdam, and many more

• Flights to the Far East and Australasia- Australia, China, Japan, South Korea, New Zealand, Malaysia, Vietnam, Singapore, Thailand

• Flights to the Middle East and South Asia- Bahrain, UAE, Maldives, Qatar, Sri Lanka, and many more

• Flights to North America- Canada and the United States

• Flights to South America and the Caribbean- Argentina, Brazil, Chile, Jamaica, Mexico, and others

• Flights to Africa- Egypt, Nigeria, South Africa, Zimbabwe, and many more

The airways operate out of Concourse E of Miami to some of these destinations.

Miami British Airways Terminal Customer Service

The airways offer several ways of communication between the customers and their helpdesk. Queries on topics ranging from enquiring about changes, existing bookings, customer relations, to baggage claims are resolved.

• Making a new booking, enquiring about changes to existing flights- 1-800-247-9297

• Enquiring about existing holiday or booking/ British Airways Holidays- 1-877-4282228

• Customer Relations- 1-800-247-9297 for pre-travel and reservations. For post-travel, fill out the online form on the BA website.

FAX- Send copies of documents and receipts to +1 212 251 6711

• Delayed Baggage- 1-800-828-8144

• Disability Assistance- 1-800-247-9297 and 1-866-393-0961 (for teletypewriter)

• Assistance in using the website- 1-800-403-0882

BA Miami Terminal Future Plans and Developments

The Miami Airport is bringing new improvements in the Concourse E of Central Terminal to enhance the traveler’s experience. Plans include:

• Renovations to Concourse E, installing new Advance Visual Docking Guidance system at E satellite gates.

• New chiller plant with three centrifugal water chillers at Concourse E satellite

• Introducing biometric technology for boarding at all gates to expedite the security procedure