United Airlines Contact & Assistance Information at MIA Airport

At Miami International Airport, United Airlines has its own baggage service office and helpdesk. These facilities, along with the online mediums of contacting, help in improving the customer experience. Moreover, dedicated helplines for accessibility services, baggage issues, the loyalty program, and vacation packages are available. 

Does United Airlines offer Customer Support at MIA?

Yes, those traveling with United Airlines at MIA can access the airlines’ helpdesk through multiple means. Assistance with baggage, disabilities, and any other concerns can be sorted out through both face-to-face interactions and digital means.  

Facilities within Miami Airport Premises

Within the airport premises, the airline has its own baggage service office and help counter.

• The United Baggage service office is located at Level 1, Door 23 at the MIA Airport.

• Moreover, a dedicated customer support counter is located at Level 2 near check-in zone 16.

Note- For specific assistance, the airport’s lost and found office, as well as TSA staff, can be contacted.

United Airlines Online Assistance

Major assistance facilities are offered by United Airlines, which can be accessed through phone and the official website.

• 1-800-864-8331 is the helpline to quell general queries, available 24/7.

• For lost, delayed, and damaged baggage, call 1-800-335-2247 or 786-382-2245.

• MileagePlus members can dial 1-800-421-4655 to be connected to the dedicated helpline.

• Accessibility facilities can be availed through the accessibility desk at 1-800-228-2744. Moreover, people with hearing and speech impairment should call 711 to be relayed to their special line.

• For assistance with United vacation packages, call 1-866-263-7950.

• The United Airlines’ website has a chat option, available 24 hours all week.

United Airlines, while managing its flight operations, also offers multiple customer support facilities at the Miami International Airport.