Air Europa Terminal at Miami International Airport (MIA)

Air Europa manages its operations via the Central Terminal Concourse E of MIA. With its SkyTeam alliance and other codeshare partners, it offers numerous destinations around the world. The Air Europa Miami Terminal offers options for eateries and shopping stores. Passengers can also access ground transportation and parking services through the terminal. The airline provides accessibility services, has a loyalty program, and a 24/7 accessible Customer Service for an enhanced aviation experience. 

Which is the Air Europa Terminal at Miami?

The Central Terminal is the Air Europa Terminal at Miami Airport. All flight operations of the Airline occur through Concourse E of this terminal. Passenger arrivals for domestic and international flights with Air Europa are through Level 1. For those flying internationally, it is necessary to clear U.S. customs at Level 3 on arrival.

Air Europa Flight Schedule at Miami Airport

The real-time status of an Air Europa flight can be looked up online or checked through the digital displays showing flight arrival and departure details.

• Air Europa’s official website showcases the flight arrivals at MIA by providing the route or flight number.

• The airport’s official website has details like scheduled time, gate, and concourse of departure flights at MIA.

Check-In Area and Baggage Claim of Air Europa Terminal

For an Air Europa flight, the check-in and MIA baggage claim are at Level 2 and Level 1, respectively. 

Check-In

The check-in counters for the airlines are 257-270, and the entry doors are 16 and 17. Other than the traditional check-in, the online option is available from 48 hours before flight departure. Travelers can also use the Air Europa mobile app or the official website to utilize the online check-in option.

Note: Use the Air Europa Miami Airport Map to locate the concourse, gates, and checkpoints of the terminal.

Baggage Claim

The airline has specific requirements for hand and checked baggage, which should be checked beforehand. Assistance is also provided for any incidents with baggage or in case of forgotten items at the Air Europa Terminal in Miami.

• Delayed Baggage- Report the delay to the staff at the airlines’ counter at MIA or online within 24 hours of flight arrival. Filing a report generates the PIR (Property Irregularity Report) reference number, which can be used to track the status of baggage. If not received, a Baggage search form(72 hours) or claim form(after 21 days) should be filled out and sent to cat.equipajes@cs.aireuropa.com.  

• Damaged Baggage- Contact the airline staff at the airport and file a PIR. A claim form can be filled out and emailed to cat.equipajes@cs.aireuropa.com for repair or replacement.

Dial the Air Europa helpdesk at (+0034) 911 360 190 between 9:00 am to 6:00 pm(CET), Monday to Friday, for extra assistance.

• Forgotten Items/Baggage- For items lost in the airport, contact the MIA Lost and Found office, located in the North Terminal Concourse D.

If an item or baggage is forgotten on the aircraft, contact the airlines’ baggage service desk on the premises or call +1-786-684-0912 and email at  miallux@aireuropa.com. 

Note: Lost documents and passports are handed to the immigration services, local police, or the authorities at the destination airport, and can be retrieved on arrival.

Amenities at Air Europa Miami Terminal

The Air Europa Terminal at Miami extends facilities and outlets for eating, shopping, currency exchange, and even baggage storage.

• Air Margaritaville

• Burger King

• Chef Creole

• Chick-Fil-A

• Communitel Baggage Storage

• Duty Free Americas

• Havana Collection at MIA

• Ice Currency Exchange

• Istore

• Leather & Co.

• Maestro Della Pizza

• NewsLink

• Rip Curl

• Subway

• The Great American Bagel

• Viena

Disability Facilities at the Air Europa Terminal in Miami

For people with disabilities, the airline offers accessibility facilities to enhance their travel experience. These facilities are provided for mobility, cognitive, sensory, and even for medical assistance. The request for assistance should be made 48 hours prior to flight departure.

• The MIA wheelchair assistance can be availed from check-in to the aircraft door or even to the seat on the aircraft. This service can be requested by filling out the assistance form through the airlines’ website or by calling the Contact Center, providing elaborate details. 

• Air Europa allows carrying two mobility devices, completely free of charge.

• Cognitive and sensory assistance can be requested by contacting the Customer Service or the airline staff at Miami International Airport.

Note: For those seeking mobility assistance, it is recommended to arrive 2 hours prior to flight departure.

Programs by Air Europa for MIA Fliers

Air Europa SUMA is the loyalty program of the airline, which gives several benefits to its members and offers opportunities to earn and redeem miles through their travel.

• Air Europa SUMA- Travelers at the Air Europa terminal of Miami can register for the program through the official airline website. Four levels are offered, which can be upgraded based on the number of flights per year or through the miles earned. The levels are:

1. Suma- Members can get priority in waiting lists and exclusive telephone services. 

2. Suma Silver- Priority boarding, business class desk check-in, free extra luggage and seat, along with all Suma benefits, are offered.

3. Suma Gold- Access to VIP lounges, Fast Track/ Lane access, Priority baggage collection, and all benefits of Suma Silver.

4. Suma Platinum- Opportunity to upgrade to business, along with all the Suma Gold benefits, are provided. 

Earning SUMA miles is possible by flying with Air Europa and its partners, or staying, traveling with its ground partners. Buying miles is also an option.

These miles can be redeemed to book the airlines’ flights and even book services of its partners. Go to the “Redeeming miles” section of the website or call 1 844 3869737 to redeem accumulated miles. 

Ground Transportation and Parking Options at Air Europa Miami Terminal

Travelers can avail the Ground Transportation of MIA and parking services through the Terminal of Air Europa at Miami. Ground Transportation includes:

• MIA Mover

• Metrorail and Tri-Rail

• Airport Shuttle Services

• Taxi and Ride-Shares

• Rental Cars

• Brightline

MIA Parking Options are available at:

• Garage and Valet Parking

• Park and Ride

• Cell Phone Waiting Lot

• Accessible Parking Areas

Codeshares and Partners of Air Europa Airlines

Air Europa has a codeshare partnership with several airlines under the SkyTeam alliance. Flying with partner airlines offers benefits like the opportunity to earn miles and access their lounges. SkyTeam Members include:

• Aerolineas Argentinas Airlines

• AeroMexico

• Air France

• China Airlines

• China Eastern

• Delta Airlines

• Garuda Indonesia Airlines

• Kenya Airways

• KLM

• Korean Air

• Middle East Airlines

• Saudia Airlines

• Scandinavian Airlines

• Tarom

• Vietnam Airlines

• Virgin Atlantic

• Xiamen Air

Air Europa Airlines also has several codeshares and partners outside of its SkyTeam alliance, which include:

• Air Serbia

• Azul

• Etihad Airways

• Ethiopian Airlines

• Canary Fly

• China Southern

• Copa AIrlines

• Kuwait Airways

• Turkish Airlines

• ITA Airways

• Smartwings Airlines

• UEP Fly

• GOL Airlines

• Hainan Airlines

It also has a partnership with Sixt and Europcar, traveling and renting, with whom helps earn SUMA miles.

Where does Air Europa Fly To from Miami Airport?

Air Europa serves more than 50 destinations, domestic as well as international. These are spread out across 29 countries, namely:

• Argentina, Belgium, and Bolivia

• Brazil, Colombia, and Cuba

• The Dominican Republic and Ecuador

• France, Germany, and Greece

• Honduras, Israel, and Italy

• Mexico, Morocco, and the Netherlands

• Panama, Paraguay, and Peru

• Portugal and Spain

• Switzerland, Tunisia, and Turkey

• The United Kingdom and the United States

• Uruguay and Venezuela

Customer Service of Air Europa at Miami International Airport

Customer service of Air Europa can be availed for queries related to the different departments, such as:

• Customer Service and Sales: 1 844 386 9737, accessible 24/7

• Baggage- +34 911 360 190 (international line), Monday to Friday from 9:00 am to 6:00 pm (Spain mainland time)

• SUMA Customer Service- 1 844 3869737

Operating hours are Monday to Friday- 9:00 am to 8:00 pm, Saturday- 9:00 am to 5:00 pm, and Sunday- 9:00 am to 2:00 pm. 

• Press Department can be reached at +34 91 406 030 and emailed at  prensa@globalia.com

• Mail the airlines’ Travel agency helpdesk at salesusa@air-europa.com 

• In-person service can be availed through the airlines’ counter at the Air Europa Miami Terminal.